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Apex Merchant Solutions

Everyday business

Payment processing for retail

Counter, kiosk and multi-site retail, with terminals and reporting that match how the shop actually runs.

Relevant Apex solutions

What tends to fit

Availability depends on underwriting, and every merchant is reviewed individually.

Credit & debit card processing

Standard card acceptance for established businesses, in person and online, on terms that reflect an ordinary risk profile.

Payment gateways

The routing layer between a checkout and the processors behind it, configured for how a business actually sells.

Smart terminals & POS

Countertop, portable and Android terminals, plus point-of-sale systems for shops, restaurants and service counters.

Mobile payments

Take payment on a phone or tablet, for field service, delivery, markets and pop-ups.

How it works

What happens after you get in touch

  1. Tell us about your business

    What you sell, how you sell it, and your current arrangement.

  2. We review your requirements

    Industry, ticket size, dispute history and volume, against what underwriting asks for.

  3. Suitable options are evaluated

    The payment paths that fit, with the trade-offs of each set out plainly.

  4. Integration and onboarding

    Account setup, gateway configuration and hardware.

  5. Ongoing support

    Monitoring, dispute handling and account reviews.

Apex does not guarantee approval, a rate, a saving or a timeline.

Questions

Frequently asked

Does Apex only work with high-risk businesses?

No. Most Apex merchants are conventional businesses - shops, restaurants, professional firms, e-commerce stores - underwritten and priced as exactly that. Apex also handles specialised and complex verticals, which is where the deeper capability shows, but a traditional business is not placed on specialised terms because of who else we work with.

How is pricing decided?

Pricing follows underwriting. Card mix, average ticket, refund and chargeback history, the industry and how you take payment all feed into it. Apex does not quote a rate before seeing those, and does not guarantee a rate or a saving in advance.

Can Apex guarantee my account will be approved?

No, and no payment provider can. Approval is an underwriting decision. What Apex does is prepare the file properly before it is submitted - the website, the policies, the documentation and the processing history - which is what usually decides the outcome.

What happens if my current processor drops my account?

That is a common reason merchants come to Apex. Where the profile allows it, accounts are set up with more than one processing path from the start, so a single withdrawal does not stop revenue while a replacement is arranged.

Can I take card, bank and crypto payments together?

Yes, where the business qualifies for each. Card, ACH, eCheck and digital-asset settlement can run alongside one another under the same merchant relationship, with the gateway routing between them. What is available depends on the business type and underwriting.

Will Apex work with my existing website and systems?

Usually. Apex integrates with established storefront platforms, billing systems and CRMs, and does direct API work where an off-the-shelf plugin does not fit. Replacing a working system is rarely the right recommendation.

Related reading

Worth reading before you apply

All resources
Guide Merchant accounts

What underwriting actually looks at

The parts of an application that decide the outcome, and the ones merchants spend time on that make no difference at all.

Payment education Payment education

How to read a processing statement

Interchange, assessments and markup, separated - so you can see which part of your rate is negotiable and which part never was.

Guide Risk and disputes

Keeping chargeback ratios down

Descriptors, refund policy, delivery evidence and alert handling: the four things that move the ratio, in the order they are worth fixing.

Get started

Talk to someone who has underwritten retail before

Tell us about the business and we will tell you what a realistic payment arrangement looks like.

  • One conversation Underwriting, integration and support are handled by the same team.
  • More than one path Where the profile allows it, accounts are set up with a fallback.
  • Nothing overstated No promise of approval, a rate or a timeline before underwriting has looked at your business.

Start a merchant application

Tell us about the business and we will tell you what underwriting will ask for before anything is submitted.

US or international. Include the country code if you are outside the US.