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Apex Merchant Solutions

Risk and disputes

Keeping chargeback ratios down

Descriptors, refund policy, delivery evidence and alert handling: the four things that move the ratio, in the order they are worth fixing.

Descriptors, refund policy, delivery evidence and alert handling: the four things that move the ratio, in the order they are worth fixing.

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Guide Merchant accounts

What underwriting actually looks at

The parts of an application that decide the outcome, and the ones merchants spend time on that make no difference at all.

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Payment education Payment education

How to read a processing statement

Interchange, assessments and markup, separated - so you can see which part of your rate is negotiable and which part never was.

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Questions about your own setup?

General guidance only goes so far. Tell us about your business and we will be specific.

  • One conversation Underwriting, integration and support are handled by the same team.
  • More than one path Where the profile allows it, accounts are set up with a fallback.
  • Nothing overstated No promise of approval, a rate or a timeline before underwriting has looked at your business.

No obligation, and no application submitted without your agreement.

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Questions about payments, an existing account, or anything else.

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